{"dining rate":"5","location rate":"9","neg":"Sticky floors so bad I felt like I was in a dance-off with the grime!","neg tag list":"sticky floors","nights count":"2 nights","pos":"Loved the comfy bed and the great location for exploring nearby eateries. Just a hop to the convention center! Pups enjoyed it too.","pos tag list":"comfortable bed|great location","rating":"8","room name":"Queen Room With Two Queen Beds - Non-smoking","room rate":"7","service rate":"6","traveller type":"Family with children"}

{"dining rate":"6","location rate":"7","neg tag list":"dirty room","nights count":"2 nights","pos tag list":"indoor pool","rating":"5","review":"The indoor pool was a nice feature, but the room was not cleaned well.","room name":"Double Room With Two Double Beds - Non-smoking","room rate":"5","service rate":"6","traveller type":"Family with children"}

{"dining rate":"6","location rate":"9","neg":"My kids wished for more variety at breakfast, especially something warm. It would be great if they could include some hot options that appeal to children.","neg tag list":"limited breakfast options","nights count":"2 nights","pos":"We loved the proximity to downtown; it was just a short walk to restaurants and shops. Our kids had a blast at the nearby rafting spots, making for some memorable family time. The hotel had clean rooms and adequate breakfast options that worked for our little one.","pos tag list":"convenient location|family-friendly activities","rating":"8","room name":"Double Room With Two Double Beds - Non-smoking","room rate":"7","service rate":"8","traveller type":"Family with children"}

The family atmosphere created by the helpful and efficient staff.

The hotel rooms were brand-new and warm with a balcony and coffee, as for instance. Everything was really good. The location was unbeatable, close to downtown, in the downtown area. Nearby Smoky Mountain Brewery - great place to chill out.

We liked rooms on the bottom level.

The rooms on the lower level were extremely clean, and the staff were very helpful and quick.

This place is comfy and perfectly located in the downtown area, just next to the food market.

I loved the time in this property. Everything was very good. - Unbeatable location not far from shopping strip and a good area and city center. - Exceptionally nice staff. - My room with a balcony as well as an actual couch was brand-new.

The staff here is amazing, they provide free wake up calls, ironing services, and the bed in my room was really comfy.

Great location near the National Park and just a 15-minute walk from Ripley's Aquarium of the Smokies, spacious rooms with central heating, cable TV, and a microwave.

The room was clean, affordable, had a balcony with a view of the mountains, and was located close to downtown.

Helpful and quick staff, offering free wake up calls and ironing available. ⏰

The location of the hotel is excellent, close to all attractions in downtown Gatlinburg. Our double room had a beautiful mountain view, a cozy couch, and a balcony. - the staff was attentive and provided wake-up calls and complimentary ironing services.

This place has spacious and recently updated rooms, and the staff here is incredibly friendly and pleasant.